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underpants

(196,521 posts)
Sun Oct 26, 2025, 06:07 PM Oct 2025

DU tips - new phone. Can't sign in to Gmail. 2 step verification - VERY FRUSTRATING

New iPhone 12 mini - I like the size.

I’ve tried everything I can think of.

My phone remembers my password but I keep getting a screen saying:
Open the Gmail app on iPhone
Gent sent a notification to your iPhone. Open the Gmail app and tap Yes in the prompt to verify it’s you.

i can’t log into my Gmail app. THAT’s THE PROBLEM It seems like a vicious circle.

I tried going to an old iPad and Duck Duck Go through that iPad but I guess both are tied to my phone number.

I’ve tried Google Account Recovery search and everything I can think of. I have a payment I need to make and I have an email with the link saved in my Gmail plus Gmail is basically my email.

11 replies = new reply since forum marked as read
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DU tips - new phone. Can't sign in to Gmail. 2 step verification - VERY FRUSTRATING (Original Post) underpants Oct 2025 OP
A few things AfternoonJoe Oct 2025 #1
Still 2-Step Verification for both. You're the second person to say YouTube underpants Oct 2025 #4
I got it. Finally was able to verify through text. underpants Oct 2025 #10
You tried talking to Apple ? dweller Oct 2025 #2
I'll call the contractor tomorrow underpants Oct 2025 #8
Well that's a big plus dweller Oct 2025 #9
I'm in. underpants Oct 2025 #11
Have you tried logging into your Gmail online instead of through the app? Just a thought. Gaugamela Oct 2025 #3
Yep. underpants Oct 2025 #5
I would go back to the store where I got it and ask for assistance. I always find them to be Gaugamela Oct 2025 #6
It was a a store. Good idea. underpants Oct 2025 #7

AfternoonJoe

(17 posts)
1. A few things
Sun Oct 26, 2025, 06:35 PM
Oct 2025

So you have to prove that this is actually you to Google. First off are you logged into YouTube on any device? YouTube client is a good way to validate. It will work just like the Gmail app. Are you logged into chrome anywhere?

You’re going to have to go through a more elaborate password recovery without it. Try google account under this link to start the process. https://support.google.com/?hl=en

Good luck with all of this. Eventually you can call their customer service. It would take a long time but worth it.

underpants

(196,521 posts)
4. Still 2-Step Verification for both. You're the second person to say YouTube
Sun Oct 26, 2025, 07:09 PM
Oct 2025

An old family friend. Theme part today.

She mentioned YouTube. I don’t have a YouTube account but it was the same log in. Nope. Still the 2-Step screen

Thank you for the tips!

On to step two

underpants

(196,521 posts)
10. I got it. Finally was able to verify through text.
Mon Oct 27, 2025, 08:30 AM
Oct 2025

I went digging in the community help message board and found this

https://accounts.google.com/v3/signin/recoveryidentifier?amp%3BflowEntry=ServiceLogin&flowName=GlifWebSignIn&dsh=S-752802961%3A1761568094352382

I finally got a button to verify through text. I’ve turned of 2-Step verification in my gmail account.

Whew. Thanks again.

dweller

(28,419 posts)
2. You tried talking to Apple ?
Sun Oct 26, 2025, 06:44 PM
Oct 2025

Or gmail to explain the problem ?

I don’t have gmail but one option on my apps have a “ forgot your password “ option which may allow you a temp password sent thru your phone txt (option email or txt ) to allow you to login and reset pw


Also your bank may be able to help make that payment

Good luck figuring it out

✌🏻

underpants

(196,521 posts)
8. I'll call the contractor tomorrow
Sun Oct 26, 2025, 07:45 PM
Oct 2025

Complete AC & Heat overhaul. Switched to gas heat. All Trane. Top notch installation. We have a one year payment plan. Energy has been cut by 2/3. No kidding.

underpants

(196,521 posts)
11. I'm in.
Mon Oct 27, 2025, 08:31 AM
Oct 2025

. I got it. Finally was able to verify through text.
8:30 AM
I went digging in the community help message board and found this

https://accounts.google.com/v3/signin/recoveryidentifier?amp%3BflowEntry=ServiceLogin&flowName=GlifWebSignIn&dsh=S-752802961%3A1761568094352382

I finally got a button to verify through text. I’ve turned of 2-Step verification in my gmail account.

Whew.

Gaugamela

(3,515 posts)
6. I would go back to the store where I got it and ask for assistance. I always find them to be
Sun Oct 26, 2025, 07:24 PM
Oct 2025

willing to help, especially with a new phone. Unless you bought it online . . .

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